Privacy Policy

This Privacy Policy governs the processing and protection of personal information in accordance with the applicable legislation of the European Union, Russian Federation, and other relevant jurisdictions. The document applies to all services, products, and web resources available at https://playmarket.gg. By using our services, you confirm your agreement with the terms of this Policy.

1.Terms and Definitions

Personal Data

Any information relating to an identified or identifiable natural person.

Data Processing

Any operations performed on data, including collection, systematization, accumulation, storage, clarification, use, dissemination, depersonalization, blocking, and destruction.

User

Any natural person who gains access to the services and uses their functionality.

Administration

The legal entity that manages and controls the operation of the platform.

2.Data Processing Principles

When working with personal data, we are guided by the following principles:

Lawfulness and fairness in processing personal information

Data collection only in the volume necessary to achieve specific goals

Use of information exclusively for stated and lawful purposes

Maintaining accuracy and relevance of processed data

Limiting the retention periods for personal information

Implementation of reliable technical and organizational security measures

3.Sources of Information Collection

Personal data may come to us from the following sources:

Directly from users

When creating an account, making purchases, contacting support, participating in chats, and other interactions with the platform.

Automatically when using the service

Through cookies, IP address data, browser and device information, activity logs, and other technical data.

From third-party organizations

Including payment systems, analytics services (Google Analytics, Yandex.Metrica), advertising platforms, and partner organizations.

4.Categories of Processed Data

We may process the following categories of personal data:

Account identification data (username, email address, password)

Payment information (transaction details, financial operation history)

Technical data (IP address, browser and device information, cookies)

Interaction data (chat correspondence, ratings and reviews, order and purchase history)

Information from technical support requests

Additional data that you voluntarily provide

We do not collect special categories of personal data (health information, political beliefs, biometric data), except in cases required by applicable law.

5.Purposes of Personal Data Processing

Your personal information is used by us for the following purposes:

Ensuring access to service functionality and their proper operation

Fulfilling contractual obligations (conducting transactions, transferring goods and services, resolving disputes)

Supporting platform functionality and improving user experience quality

Conducting analytical research, studying traffic, and improving the service

Compliance with applicable legislation requirements in various jurisdictions

Protection of legitimate interests of both our organization and platform users

Communication with users (notifications, technical support, informational newsletters with your consent)

6.Data Transfer and Access Provision

Your personal data may be transferred to the following categories of recipients:

Employees and contractors of our organization within their job responsibilities

Payment systems and banking institutions for processing financial transactions

Analytics and marketing services (e.g., Google Analytics, Yandex.Metrica)

Partner organizations involved in providing services through our platform

Government agencies and authorized organizations in cases provided by law

Cross-border data transfer is carried out only when ensuring an adequate level of personal data protection and in accordance with GDPR and Federal Law No. 152-FZ requirements.

7.Data Storage and Processing Periods

Personal data is stored only for the period necessary to achieve the purposes of its processing or to fulfill applicable law requirements.

Upon expiration of established storage periods, data is subject to deletion or depersonalization in accordance with adopted procedures.

In case processing is based on your consent, you have the right to withdraw it at any time, after which we will cease using your data (except in cases where further storage is required by law).

8.Use of Cookies and Analytics Technologies

Our platform uses cookies and similar technologies for:

Ensuring authorization procedures and saving user preferences

Analyzing traffic, studying user behavior, and optimizing service performance

Personalizing displayed content and improving user experience

You can manage cookie usage through your browser settings. Please note that disabling cookies may limit access to some platform features.

9.User Rights

In accordance with GDPR and Federal Law No. 152-FZ, you have the following rights:

- Obtaining information about what personal data we process and for what purposes

- Correcting or updating inaccurate or outdated data

- Requesting deletion of your personal data ('right to be forgotten')

- Restricting personal data processing in certain cases

- Objecting to data processing under certain circumstances

- Obtaining a copy of your data in structured, machine-readable format

- Filing complaints with supervisory authorities in case of rights violations

10.Personal Data Security

We implement modern technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite precautionary measures taken, it should be understood that no method of data transmission over the internet can guarantee absolute security, and we cannot provide one hundred percent protection against all possible threats.

11.Changes to Privacy Policy

We reserve the right to make changes to this Privacy Policy. In case of significant changes, users will be notified through our website or by email. We recommend periodically reviewing this page to familiarize yourself with the current version of the document.

12.Contact Information

For all questions related to personal data processing, you can contact us:

Email: [email protected]

Effective Date:

September 04, 2025

Last Updated:

September 04, 2025